Almost all product purchases are covered by a 7 day money back guarantee. If you are not completely satisfied with the product, you may request refund within 7 days of purchase.
Orders that include multiple products, multiple licenses (e.g. Bulk Purchase) and support services (e.g. Installations, Upgrade) are not included in our 7 day money back guarantee and are not fully refundable. Please contact us for more information.
To request a refund, please contact us via e-mail. In your message, you should explain what the problem was and why you want to return the product. Include your order number, name and e-mail address. The order ID can be found in the Client Area. You must destroy all copies of the software. You may be asked to sign a letter of destruction and return it (by fax or postal mail) before you receive your refund amount.
Once your refund request has been processed and approved, we will send our consent for processing the refund to our payment processing company. We will contact you by email to confirm the refund process has been launched. Your refund will be credited to the credit card charged during your original transaction within a few weeks.
DAPlugin.com reserves the right to change the terms of this refund policy and the money back guarantee at any time without a prior notice.